How long does it take to receive my order? Most custom frames are handcrafted and shipped within 5–7 business days. You'll receive tracking as soon as it leaves our shop.
What materials do you use in your frames? We use premium frames, double matting with a beveled edge, and expertly crafted glass, so your memories are protected for the long haul.
What if I want my order expedited? You can pay for expedited shipping and we'll move your order to the front of production.
Do you offer bulk or team discounts? Yes. For teams, events, or large orders we offer volume pricing. Contact us directly to learn more.
What's your return or satisfaction policy? If you're not 100 percent happy, we'll make it right. Email us within 7 days of delivery and we'll fix or refund your order.
Do I need to hang it myself? Your FrameFly arrives ready to hang, hardware installed. Just unbox, pick a spot, and enjoy
This site is protected by hCaptcha and the hCaptcha Privacy Policy and Terms of Service apply.
